Report: IoT, AI Boost Customer Service

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How AI is taking IoT security to the next level

AI is redefining how organizations protect and manage connected devices.

Cracking the Code: New AI Model Revolutionizes IoT Device Identification

A novel AI model turns IoT device identification into a language task, boasting remarkable accuracy and robustness, hinting at a transformat

UAE marketing leaders identify fragmented data as biggest obstacle to AI customer engagement ROI

5 Myths Busted For Automating The Customer Service

In a world dominated by an “I need it now” mentality, customers don’t just want their queries solved. They want them solved efficiently and

India’s AI engines are powerful but the data roads are broken

India’s AI plans are moving fast, but the data behind them may not be ready for the race. According to Confluent’s 2026 Data Streaming Repor