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Practical UX Design Patterns for Building Trustworthy Agentic AI Systems

By

[email protected] (Victor Yocco)

3mo ago· 14 min readen

Summary

The article provides practical UX design patterns and frameworks for building agentic AI systems that prioritize user control, consent, and accountability. It focuses on the transition from generative AI to agentic AI, emphasizing the need for new design approaches to ensure these autonomous systems are transparent, controllable, and trustworthy. The content offers concrete operational frameworks and organizational practices for creating AI systems that balance power with ethical considerations.

Key quotes

· 3 pulled
Autonomy is an output of a technical system. Trustworthiness is an output of a design process.
Here are concrete design patterns, operational frameworks, and organizational practices for building agentic systems that are not only powerful but also transparent, controllable, and trustworthy.
We explored why this leap from suggesting to acting demands a new psychological and methodological toolkit for UX researchers, product managers, and leaders.
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Autonomy is an output of a technical system. Trustworthiness is an output of a design process. Here are concrete design patterns, operational frameworks, and organizational practices for building agentic systems that are not only powerful but also transpa

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