Agentic AI and automation offer new possibilities for federal workforce efficiency
By
Amber Corrin
Reliable enough to start your morning with. Toast it again tomorrow.
Summary
The article discusses how autonomous technology and AI, particularly generative and agentic AI, are transforming IT automation in the federal government. It highlights that the government has been introducing autonomy into IT processes for years, and now developments in AI offer federal agencies new possibilities for operational efficiency. The piece references Chris Kraft, CIO of the Secret Service, who demonstrates how agentic AI can empower the federal workforce, showcasing practical applications already being proven in use cases and prototypes despite the surrounding debate about AI use in government.
Key quotes
· 2 pulledFor all the furor around the use of AI in the federal government – some of it sensible, some of it a little more sensationalist – there are practical applications already being proven in use cases and prototypes.
Demonstrating how agentic AI can empower the federal workforce illustrates the art of what's possible, according to Chris Kraft, Secret Service CIO.
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