German court rules companies liable for false AI chatbot statements under advertising law
Summary
The Higher Regional Court of Hamm ruled that AI-powered chatbots generating false or misleading information can constitute unlawful advertising under competition law. The case involved a medical company whose chatbot falsely claimed its physicians were "specialists in plastic and aesthetic surgery" when they were not. The court found the company liable for the chatbot's inaccurate statements, holding that businesses cannot evade responsibility by blaming AI system errors. The ruling establishes important precedent for AI-generated content liability in commercial contexts.
Source
Key quotes
· 3 pulledIn a recent decision, the Higher Regional Court of Hamm tackled precisely this question in the context of misleading advertising (case no. 4 UKl 3/25).
The defendant is a company owned by two physicians (Dr. A and Dr. B), who do not hold titles as medical specialists.
The defendant implemented a chatbot on
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