Personalization ROI Has Flattened. Here's the Debt Nobody's Counting.

The Personalization Paradox: How AI-Driven CX Builds and Breaks Consumer Trust

The article explores the tension between AI-driven personalization and consumer trust in 2026. While customers still desire personalized exp

Tokenmaxxing: The rise, fall, and resurgence of extravagant AI spending with no ROI

The article explores the phenomenon of "tokenmaxxing" — the practice of spending enormous sums of money (tens of thousands of dollars) on AI

AI's token-based billing exposes lack of ROI measurement, threatening industry bubble

Ed Zitron's monologue argues that the AI industry's shift to token-based billing has exposed a fundamental problem: no one can measure AI's

AI Tokenomics Come For Wall Street

AI Tokenomics Come For Wall Street

Should investors just buy anything with a hint of artificial intelligence, or try to find the parts of the AI supply chain where bottlenecks capture more of the value?

Boom Times for Inference Providers?