OpenAI Account Email Change Instructions and Requirements
By
amukbils
Crusty in the right places. Worth the chew.
Summary
This article provides instructions on how to change the email address associated with an OpenAI account. It explains that email changes are only possible for accounts that were signed up with an email and password, and can be done through ChatGPT on web. The article clarifies that email changes are not supported for accounts that sign in with phone numbers only, Enterprise SSO, or personal accounts using enterprise-verified email domains. It also notes that users who signed up with social logins (Google, Microsoft, or Apple) can change their email addresses.
Key quotes
· 4 pulledYou can only change your email address if you sign in with an email and password.
If you signed up for your OpenAI account with an email address and password, you can change your email address in ChatGPT on web.
If you sign in with a phone number only or Enterprise SSO, email changes aren't supported.
Email changes are also not supported for personal accounts that use an email address from an enterprise-verified domain.
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