Telstra suffers second network outage in 24 hours, Triple Zero calls affected
Telstra experienced two major network outages within 24 hours, with the second outage affecting Triple Zero emergency calls. After CFO Michael Ackland declared the network fully restored on Wednesday afternoon, it became clear hours later that some calls to emergency services still weren't going through. The article argues that one outage can be bad luck, but two in quick succession suggests a pattern of deeper issues at Australia's largest telecommunications company.
Key quotes
On Wednesday afternoon, Telstra's chief financial officer Michael Ackland stood at a lectern and declared: mission accomplished.
The network was fully back online. Only, a couple of hours later, it became clear that it wasn't.
One major outage at the nation's largest telecommunications company can be characterised as bad luck. Two in 24 hours looks more like a pattern.
From the article
No longer will Telstra be able to comfortably estimate that those affected numbered into the thousands. This second issue will have a long tail.
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One Telstra outage is unlucky, but two in 24 hours? That looks like a pattern
Sydney Morning Herald·2h ago
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