Ofcom fines Virgin Media £28m for stopping millions of customers from switching
The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of call-handling failures
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Ofcom fines Virgin Media £28m for stopping millions of customers from switching
The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of call-handling failures
Ofcom fines Virgin Media £28m for stopping millions of customers from switching
The penalty comes after communications regulator Ofcom uncovered a 'widespread' and 'often deliberate' pattern of call-handling failures
Virgin Media fined £28mn for preventing customers from cancelling contracts
Ofcom uncovers delay tactics that meant millions of calls were likely to have been mishandled
Virgin Media slapped with record £28m fine for blocking customers from switching contracts
Ofcom says that the telecoms firm mishandled millions of calls over a three-year period
Virgin Media Fined After Hanging Up On Those Trying To Switch
Record £28m Ofcom fine comes after Virgin Media repeatedly dropped calls, put customers on hold for no reason for nearly three years
Virgin Media fined record £28m for stopping customers cancelling contracts
Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls Virgin Media has been
Virgin Media fined record £28m for stopping customers cancelling contracts
Ofcom levies largest-ever consumer protection fine after finding firm deliberately mishandled millions of phone calls Virgin Media has been
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