Northern Trust rapped by watchdog for failing to communicate properly with family over man’s death in hospital
Daughter complained no one explained cause of patient’s passing and no bereavement support was provided for his loved ones
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Dying patients face ‘avoidable distress’ due to poor communication from professionals – report
Patients and their families are being let down by poor communication at the end of their lives, report warns
Dying patients face ‘avoidable distress’ due to poor communication from professionals
Dying patients and their loved ones are being "let down" by inadequate communication, a failing that is "adding to their grief," an ombudsma

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