Why the Tech Industry's Incentives No Longer Serve Its Users
By
Ed Zitron
Summary
A deeply researched, longform critique of the tech industry arguing that its core incentives have become fundamentally misaligned with user interests. The author, drawing from 200,000 words of personal investigation, contends that monopolistic practices and a growth-at-all-costs mindset have turned internet services into adversaries of their own users, making the digital experience feel increasingly broken despite promises from tech leaders.
Source
bskyWhy the Tech Industry's Incentives No Longer Serve Its Userswheresyoured.atKey quotes
· 3 pulledthe tech industry's incentives no longer align with the user
The people running the majority of internet services have used a combination of monopolies and a cartel-like commitment to growth-at-all-costs thinking to make war with the user
I've spent about 200,000 words on a kind of personal journey where I've tried again and again to work out why everything digital feels so broken
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