Microsoft to Bundle Sales, Service, and Finance Copilots with Microsoft 365 Copilot in October
By
Tom Warren
A bagel you'd recommend to a friend without hedging.
Summary
Microsoft is bundling its sales, service, and finance Copilot AI tools into Microsoft 365 Copilot starting in October, eliminating the previous $20 per user monthly fee for these additional Copilots. This pricing change means all Microsoft 365 Copilot users will get access to these specialized AI assistants at no extra cost through the Microsoft 365 Copilot Agent Store, potentially reducing costs for businesses that rely on these AI tools.
Key quotes
· 3 pulledMicrosoft currently offers business Copilot access for $30 per user per month, and if you want the extra Copilot for Sales, Service, and Finance options, these have been a standalone extra $20 per user.
Starting in October, all three will be available for all Microsoft 365 Copilot users at no extra cost from the Microsoft 365 Copilot Agent Store.
Microsoft was about to shake up its Microsoft 365 Copilot pricing, and now the company has officially revealed that its sales, service, and finance Copilots are being bundled into Microsoft 365 Copilot.
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