Microsoft PhotoDNA Repeatedly Flags User's Face Photo, Causing Account Closures
By
darkzek
Fresh out the oven, still warm. Top of the tray.
Summary
A user describes a persistent problem with Microsoft's PhotoDNA technology repeatedly flagging their facial photo as inappropriate content, resulting in immediate account closures. The user has lost at least 12 Microsoft accounts over time despite attempts to resolve the issue with Microsoft Support. The article details the frustrating experience of having accounts automatically closed without warning or explanation, highlighting the lack of effective resolution from Microsoft's support system.
Key quotes
· 5 pulledMicrosoft's PhotoDNA technology keeps flagging my face picture in the past and immediately closes my Microsoft accounts.
I had at least 12 Microsoft accounts immediately closed due to this PhotoDNA scanning problem.
I have had this problem for some time and in the past I went around and around with Microsoft Support about this problem.
The accounts get closed automatically without any warning or explanation.
Despite multiple attempts to resolve this with Microsoft Support, the problem persists.
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