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Microsoft Outlook.com Email Delivery Issues Block Legitimate Messages

By

Bender

2mo ago· 3 min readenNews

Summary

Microsoft's Outlook.com email service experienced significant email delivery issues where legitimate emails were being rejected due to IP address blocking. The problem affected certain IP addresses that were flagged by Microsoft's reputation rules or block lists, causing emails to bounce with 550 error messages. Users reported sudden spikes in rejected emails to Outlook personal accounts, with the issue persisting for over a week and affecting business communications.

Key quotes

· 3 pulled
At the back end of January we noticed a sudden spike in customers static IP's being rejected by only Microsoft Outlook free / personal accounts.
The message returned was a 550, telling customers to contact their Internet Service Provider (ISP) 'since part of their network is on ou'
Updated Microsoft spent last week rejecting emails to Outlook recipients after what appears to be either a fault or overzealous blocking rules.
Snippet from the RSS feed
Updated: Email flow slowed or stopped by mysterious forces at Microsoft

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