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Microsoft Outlook Incorrectly Routes Example.com to Real Company's Mail Servers

By

mrled

4mo ago· 4 min readenInsight

Summary

Microsoft's Outlook email client has been incorrectly routing the IANA-reserved example.com domain to Sumitomo Electric Industries' mail servers since at least February 2020. When users set up [email protected] as a dummy account, Outlook's Autodiscover service automatically configures it to use Sumitomo's servers (imapgms.jnet.sei.co.jp and smtpgms.jnet.sei.co.jp), potentially sending test credentials to a real company's infrastructure. This violates the purpose of example.com as a reserved domain for documentation and testing that should never resolve to actual services.

Key quotes

· 3 pulled
Since at least February 2020, Microsoft's Autodiscover service has incorrectly routed the IANA-reserved example.com to Sumitomo Electric Industries' mail servers at sei.co.jp, potentially sending test credentials there.
Outlook consistently auto-configured it to use imapgms.jnet.sei.co.jp (IMAP) and smtpgms.jnet.sei.co.jp (SMTP) despite example.com being an IANA-reserved domain that should not resolve to real services.
The same behavior appeared on different machines, profiles, networks, and even different Microsoft accounts, suggesting this is a systemic issue with Microsoft's Autodiscover service rather than a local configuration problem.
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TL;DR: Since at least February 2020, Microsoft's Autodiscover service has incorrectly routed the IANA-reserved example.com to Sumitomo Electric Industries' mail servers at sei.co.jp, potentially sending test credentials there.

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