Survey: Irish patients trust doctor-provided AI agents more than public AI tools for healthcare
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patryk
Summary
A Salesforce survey of over 3,200 patients (including 400 in Ireland) reveals widespread frustrations with healthcare administrative tasks like appointment booking and prescription refills. The research shows that while AI usage in healthcare is growing, 88% of patients want medical AI to have human oversight. Irish patients show higher trust in AI agents deployed by their own doctors compared to public AI tools, highlighting the importance of trusted healthcare relationships in AI adoption.
Source
bskySurvey: Irish patients trust doctor-provided AI agents more than public AI tools for healthcaretechcentral.ieKey quotes
· 3 pulledIf you've ever waited on hold to make a doctor's appointment or struggled to get a prescription refilled, you're not alone, and new Connected Health Consumer research from Salesforce shows you're not asking for too much.
In the past two years, AI usage in healthcare has gone from something rare (just 2% of U.S. adults turned to AI for healthc
88% of patients want medical AI to have human oversight, and they're watching closely to see if healthcare providers will earn that trust
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