Internal ombudsmen must provide fair resolution of customer complaints, reduce external escalation: RBI Deputy Governor Swaminathan

RBI tells banks to empower Internal Ombudsmen to redress customer grievances

The Reserve Bank of India (RBI) on Monday asked banks to empower their Internal Ombudsmen (IO) mechanism to strengthen customer service and

New RBI Integrated Ombudsman Scheme: How Customers Can Claim Up To ₹33 Lakh Compensation

Awareness programme on RBI Ombudsman Scheme for bank customers held in Chamarajanagar

Ombudsman Sebut Efisiensi Anggaran Berdampak pada Pengawasan Pelayanan Publik

RRI.CO.ID, Jakarta - Kebijakan efisiensi anggaran Ombudsman berdampak pada pelaksanaan pengawasan pelayanan publik di berbagai kementerian,

RBI pushes banks, NBFCs to own data risks across third parties

The RBI has sought comments from the public by August 17 on its draft proposals titled 'Guidance on Regulatory Expectations for Data Governa

Ram Temple donation row: RSS expresses concern over ‘misuse of funds’, voices confidence in SIT probe

Delegates, at the regional convenors’ meeting in Belagavi, underscored the need for measures that ensure that such incidents do not recur