ID.me, ServiceNow, and Servos partner to modernize state benefits systems ahead of new federal Medicaid and SNAP mandates
By
Anthony Kimery
Summary
ID.me, ServiceNow, and Servos have formed a partnership to help state health and human services agencies modernize identity verification, eligibility processing, and benefits administration. The collaboration combines ID.me's digital identity wallet, ServiceNow's AI Platform and CRM tools, and Servos' state government implementation services into an integrated offering. This comes as new federal Medicaid and SNAP requirements are set to take effect, driving demand for updated state benefits systems.
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Key quotes
· 1 pulledThe three companies said Tuesday that they will combine ID.me's digital identity wallet, ServiceNow's AI Platform and customer relationship management tools, and Servos' state government implementation services into an integrated offering for ag
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