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The Tab key dispute: How organizational culture clashed between Microsoft and IBM during OS/2 development

By

Raymond Chen

26d ago· 3 min readenInsight

Summary

The article discusses a cultural and organizational mismatch between Microsoft and IBM during their collaboration on OS/2. It highlights how Microsoft viewed IBM as bureaucratic while IBM saw Microsoft as undisciplined. A specific anecdote illustrates this: a dispute arose over which key (likely Tab vs. Enter) should move between fields in dialog boxes, reflecting deeper organizational differences between the two companies.

Key quotes

· 3 pulled
I've written in the past about the cultural mismatch between Microsoft and IBM during the collaboration on OS/2, with the Microsofties viewing their IBM colleagues as mired in pointless bureaucracy and the IBM folks viewing Microsofties as undisciplined hackers.
One of many points of mismatch was the organizational structure.
A colleague recalls that while he was assigned to the IBM offices in Boca Raton, Florida, there was a dispute over what key should be used to move from one field to another in dialog boxes.
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I want to speak to your manager.

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