Building an AI agent webhook to auto-write status page updates for OpenStatus
An engineering build log detailing how the author implemented an AI agent webhook for OpenStatus status pages. When an incident or alert is triggered, instead of just flipping a red bar with no explanation, the webhook now triggers an AI agent that automatically writes a status update explaining what's wrong, how bad it is, and that someone is working on it. The article covers the technical implementation, challenges faced, and lessons learned along the way.
Key quotes
Thibault had the idea to close that gap: what if when an incident or alert is triggered, the webhook openstatus already fires didn't just trigger a script, but an agent that writes the status update itself?
When a service goes down, the openstatus status page flips to red on its own. But that's all it says: a red bar and no explanation.
Users can see something is wrong, they just can't tell what, how bad, or whether anyone is on it, so they open a ticket while the on-call engineer is already heads-down fixing the actual problem.
From the article
A build log: wiring an AI agent to openstatus webhooks so it writes the status page report itself, and the things that bit me along the way.
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