How ODEON Cinemas is Redefining Empathetic Guest Service With Zendesk
By
Francesca Roche
19h agoen
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CX TodayHow ODEON Cinemas is Redefining Empathetic Guest Service With Zendeskcxtoday.comEmpathetic CX creates trust by recognizing that every interaction is much more than a transaction. At ODEON Cinemas, particularly, that belief has shaped both its guest experience strategy and its approach to adopting AI, using Zendesk technology to strengthen service while protecting the human moments that define the brand. CX leaders must therefore be thinking about how […]
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