How CommBank cut staff turnover almost in half by fixing its action problem, not its listening problem
Most companies don't have a listening problem. They have an action problem. That was the blunt thesis Commonwealth Bank brought to the employee experience track...
Read the full articleYou might also wanna read

Does HR have a storytelling problem?
When Bolt CEO Ryan Breslow took to the stage at Fortune's Workforce Innovation Summit last month and declared that his HR team had been "cre

The 55-Thread Problem
I came across a quote recently that's been hard to shake. It came from a user research study — a survey of IT leaders talking about what fru

Why Growth Problems Are Often Process Problems
When employee engagement declines, burnout increases, or teams begin struggling to keep up with demand, many leaders assume they have a work
Message To HR Tech Vendors: Focus On The Problem, Not Your Product (Updated weekly)
There is so much going on I’m barely keeping up. I’ve already talked with more than 20 companies this week and we’re doing a major webinar n
7 Strategies for Supporting Employees in the Workplace
There is a quiet cost that never appears on a balance sheet, yet drains organizations of billions every year. It lives in the hesitation bef
What's Your Problem‽
I solve business problems with technology. If you’ve got a business problem then get in touch by email. I’d love to hear about your biggest

Comments
Sign in to join the conversation.
No comments yet. Be the first.