Cybersecurity Crisis Planning: How Businesses Can Communicate Effectively During Cyber-Attacks
By
Danny Palmer
1mo ago· 4 min readenInsight
Summary
This article covers how businesses can prepare for and respond to cybersecurity crises. It emphasizes that while cyber-attacks are highly probable in today's digital landscape, organizations can protect their reputation and staff wellbeing through effective crisis communication plans. Drawing on insights from cybersecurity leaders with experience at the NCSC and JLR, the article outlines key priorities for communicating incidents to internal and external stakeholders, including clear messaging about what happened and the steps being taken to restore services.
Source
bskyCybersecurity Crisis Planning: How Businesses Can Communicate Effectively During Cyber-Attacksinfosecurity-magazine.comKey quotes
· 3 pulledThe nature of the modern digital ecosystem means the probability of an organization falling victim to a cyber-attack is high.
Just because the organization has been hit by a cyber incident, that does not mean that the reputation of the business - or the emotional wellbeing of the staff - needs to suffer
There are steps which cybersecurity and business leaders can take to clearly communicate what has happened during an incident and outline the action being taken to restore services to normal, to both internal and external stakeholders.
Cybersecurity and business leaders with experience of dealing with major incidents from within the NCSC and at JLR detail what you need to prioritize if your organization is hit by a cyber-attack
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