Halifax explains why its security blocks are rejecting legitimate Amazon payments
By
Nicholas Dawson
Summary
Halifax bank has responded to customer complaints about legitimate Amazon payments being blocked by its security systems. The bank explained that its payment security rules can sometimes flag genuine transactions, and outlined what assistance is available for affected customers. The issue came to light after a customer reported on social media that their Amazon purchase was declined due to a security block, despite no fraudulent activity being detected.
Source
bskyHalifax explains why its security blocks are rejecting legitimate Amazon paymentsmirror.co.ukKey quotes
· 3 pulledI contacted Halifax and they said a security block is on the account, but there has been no fraudulent payments.
Halifax has provided an update following complaints about transactions through online retailer Amazon being rejected.
The bank explained how its payment security rules work and what assistance is on offer.
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