Gmail Spam Checking Service Disruption Incident Report - January 24, 2026
By
donutshop
Fresh out the oven, still warm. Top of the tray.
Summary
Google's Gmail service experienced a significant spam checking failure on January 24, 2026, lasting nearly 5 hours. During this incident, users saw banners indicating their messages weren't being scanned for spam, and promotional/social labels weren't applied correctly. After the main issue was resolved, some users experienced additional email delivery delays of up to 10 minutes. The incident was fully resolved by 9:55 AM Pacific time on the same day.
Key quotes
· 4 pulledOn Saturday, 24 January 2026, beginning at 05:02 US/Pacific, Gmail experienced high failure rates in spam checking for a duration of 4 hours and 53 minutes.
Affected users saw a banner indicating their messages were not scanned for spam and saw some messages not labelled accordingly as promotional and social.
Following recovery of the above-mentioned issues, some Gmail users experienced delivery delays up to 10 minutes or less.
This issue was resolved for most users by 09:55 US/Pacific on Saturday, 24 January 2026.
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