How a 192-year-old bank uses Ramp to stay lean and efficient
Summary
Hingham Institution for Savings, a 192-year-old bank chartered in 1834, combines its long history with modern efficiency. With a $4.5 billion balance sheet and only about 100 employees, it achieves a 45.8% efficiency ratio that outperforms many younger banks. The bank's four-person finance team uses Ramp to automate workflows, saving over $150,000. Under the Gaughen family's decades-long leadership, the bank balances being large enough to afford great talent and technology while remaining small enough to deliver personalized service.
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Key quotes
· 3 pulledWe're big enough to afford great people and technology, but small enough to give the personalized service you don't get from bigger banks.
Hingham Institution for Savings is one of the oldest banks in America, and one of the leanest.
It runs its back office like it has something to prove.
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