Study Explores Future Impacts of AI-Assisted Virtual Consultations for COPD Care Using Futures Wheel Method
By
Pranavsingh Dhunnoo
Summary
This study explores the future impacts of a bespoke, co-designed AI tool for remote chronic obstructive pulmonary disease (COPD) care using the Futures Wheel (FW) method. A workshop was conducted with 2 COPD patients and 2 healthcare professionals (HCPs) who had previously co-designed the AI tool. Participants identified first- and second-order consequences across 8 areas: HCP-patient relationship, psychological, social, educational, legal, ethical, healthcare delivery, and technology impacts. Key findings include: patients foresee enhanced involvement and empowerment, while HCPs see improved communication and workflow. Both groups generally view the AI tool positively for virtual care delivery, though patients identify limited legal risks and HCPs emphasize regulatory compliance. The study concludes that a co-designed AI tool can positively support virtual chronic care delivery while highlighting potential risks that need early planning and governance.
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Key quotes
· 5 pulledThe plausible AI-driven future of remote chronic care is a nuanced one.
The FW method indicated that a bespoke, co-designed AI tool can positively support virtual care delivery and remote interactions while indicating potential risks.
Patients foresee the tool's impact as redefining the remote care dynamic with enhanced patient involvement, while HCPs identify its meaningful communication assistance.
Patients expect an enhanced level of empowerment and confidence, and HCPs anticipate improved understanding of patients' emotional well-being with the AI tool's assistance.
These insights can inform strategies related to early planning, governance, and implementation considerations.
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