Faulty Jeep Software Update Bricks 4xe Hybrid Vehicles During Operation
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Summary
A faulty over-the-air software update from Jeep has bricked some Wrangler 4xe hybrid vehicles, causing them to lose power while driving and leaving owners stranded. The telematics update for the Uconnect infotainment system was pushed out over the weekend but appears to have serious bugs that don't immediately brick the cars but cause failures during operation. Jeep has since pulled the problematic update and advises owners to ignore it if already downloaded.
Key quotes
· 4 pulledOwners of some Jeep Wrangler 4xe hybrids have been left stranded after installing an over-the-air software update this weekend.
The automaker pushed out a telematics update for the Uconnect infotainment system that evidently wasn't ready, resulting in cars losing power while driving and then becoming stranded.
The buggy update doesn't appear to brick the car immediately. Instead, the failure appears to occur while driving—a far more dangerous scenario.
Jeep has pulled the update; owners are advised to ignore it if it already downloaded.
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