Why enterprise knowledge systems have failed for 60 years and what AI might change
By
Felix Barbalet
Summary
The article discusses why enterprise knowledge systems have failed for over sixty years, based on the author's experience demoing an AI system to a senior executive at a global enterprise. The executive acknowledged the product's innovation but explained why they couldn't adopt it, revealing systemic issues in how large organizations approach knowledge management and AI adoption. The essay explores the concept that "familiarity is the enemy" of innovation in enterprise settings, examining the gap between what knowledge systems could do and what organizations are willing to accept.
Source
bskyWhy enterprise knowledge systems have failed for 60 years and what AI might changebuff.lyKey quotes
· 3 pulledFirst, they told me that what I had shown them was the first time they had seen an AI system for complex enterprise work that loo
what they told me - and why they couldn't buy my product - that is the basis of my essay
Familiarity is the enemy
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