Engineers Rewrite Entire Platform After Participating in Customer Sales Calls
By
bilsbie
10mo ago· 5 min readenInsight
Summary
The article describes a startup founder's unconventional approach of requiring engineers to participate in sales calls with customers. Initially met with resistance from the senior DevOps engineer who didn't join a startup to do sales, the strategy proved transformative. After just 5 sales calls, the engineers gained direct customer insights that led them to completely rewrite the entire platform in just 2 weeks, dramatically improving the product based on real user feedback.
Source
Key quotes
· 3 pulledOur senior DevOps engineer thought I'd lost my mind
He didn't join a startup to do sales
So he promised me 5 calls and I guaranteed he'd never...
Our senior DevOps engineer thought I'd lost my mind. He didn't join a startup to do sales. So he promised me 5 calls and I guaranteed he'd never...
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