DWP to make audio recording standard for all disability benefit assessments from June 29
By
Steve Bagnall
4h ago· 3 min readenNews
Summary
The Department for Work and Pensions (DWP) has announced that from June 29, all face-to-face and telephone health assessments for disability and sickness benefits — including Personal Independence Payment (PIP) and Work Capability Assessments — will be audio recorded by default. Claimants retain the right to opt out if they wish. The policy change aims to improve transparency and address long-standing concerns about trust in the assessment system.
Source
Key quotes
· 4 pulledThe Department for Work and Pensions (DWP) has announced that audio recording will become standard practice for all disability and sickness benefit assessments
claimants retaining the right to decline if they wish
The move is designed to address long-standing worries about trust in the system
all face-to-face and telephone health assessments for these benefits will be automatically recorded, in an effort to improve transparency
The DWP has confirmed all face-to-face and telephone disability benefit health assessments, including PIP, will be audio recorded by default from Monday, June 29, unless claimants choose to opt out
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