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Why Patients Are Turning to ChatGPT for Medical Advice: A Doctor's Perspective

By

Helen Ouyang

4d ago· 2 min readenOpinion

Summary

A doctor reflects on why patients are turning to ChatGPT for medical advice, sharing a personal experience of receiving unsatisfying, generic responses from their own physician about routine blood test results. The essay argues that AI tools like ChatGPT offer patients more detailed, personalized, and accessible information than what many doctors provide, and suggests that physicians should understand this appeal rather than dismiss it.

Key quotes

· 3 pulled
Several months ago, I got the results back from some routine blood tests, and let's just say several numbers were a tad too high.
My doctor advised 'continued diet and exercise' and signed off on the results.
I requested a phone call from my doctor — surely, she had better advice than what she wrote — but she messaged back that if I wanted to discuss my results, I had t
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Even doctors can learn something from A.I.

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