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Deployment-First AI Is a Dangerous Bet According to SAP CX

Francesca Roche

5h agoen

technology business enterprise ai agents

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CX TodayDeployment-First AI Is a Dangerous Bet According to SAP CXcxtoday.com

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As AI agents become embedded in CX, deploying them on fragmented data and disconnected systems turns them into a liability at enterprise scale. The urgency to ship AI-powered experiences is creating a dangerous gap between what organizations think they are delivering and what the business can stand behind. For CX leaders, that means stepping back from the […]

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