Usability concerns: Smartphone-centric design excludes non-smartphone users and impacts private browsing
By
sschueller
Soft in all the wrong places. Take with a strong tea.
Summary
The article discusses usability oversights in a digital solution that heavily relies on smartphone ownership, excluding users without smartphones (e.g., elderly individuals with basic phones). It also raises concerns about how age verification and privacy-focused browsing (e.g., incognito mode) will be impacted, drawing parallels to GDPR cookie consent disruptions.
Key quotes
· 3 pulledThe focus is so strong on the app, that it assumes everyone owns a smartphone.
The other day I saw a granny on the bus with a phone that was 2cms thick and predates the famous Nokia 3310. How is she and other users without a smartphone supposed to verify their age online?
Every website has GDPR checkboxes these days which somewhat disrupts browsing experience if browsing in for example incognito mode.
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