AI chatbots are getting better at diagnosis, but can't replace the doctor-patient conversation

Summary

A professor of medicine examines the rapid improvement of AI chatbots like ChatGPT in diagnosing medical conditions, noting they now match or exceed human doctors in diagnostic accuracy. However, the article argues that diagnosis is only half the job — the real value of a physician lies in the conversation that follows: explaining the diagnosis, discussing treatment options, understanding patient preferences, and providing human judgment and empathy. While AI can be a useful triage tool for patients, it cannot replace the nuanced doctor-patient dialogue required for effective healthcare.

Source

bskyAI chatbots are getting better at diagnosis, but can't replace the doctor-patient conversationchannelnewsasia.com