Security researcher uses AI tool Claude to discover ticketing vulnerability affecting major US music festivals
By
Andy Greenberg
Summary
Security researcher Ian Carroll used Anthropic's Claude Opus 4.7 to discover a vulnerability in Front Gate Tickets, the ticketing platform used by nearly every major US music festival (including Bonnaroo, Lollapalooza, and Coachella). By prompting the AI to think like a hacker, Carroll was able to gain super-administrator access and issue unlimited free VIP tickets. The article explores the implications of AI-assisted hacking, noting that while fears often focus on catastrophic scenarios, the more realistic threat involves AI helping attackers exploit web vulnerabilities at scale. Front Gate Tickets has since patched the vulnerability.
Source
Key quotes
· 3 pulledFears about AI tools capable of autonomous hacking usually involve nightmare scenarios like the theft of nuclear launch codes or zeroed-out bank reserves. Far more plausible, it turns out, is asking AI to gain super-administrator access on a ticketing website and then issuing yourself and all of your friends free VIP backstage passes to Bonnaroo.
The AI didn't just find the vulnerability — it walked Carroll through the entire exploitation process, step by step, like a patient tutor who also happens to be very good at breaking into things.
This is the kind of attack that keeps security engineers up at night: not the exotic zero-day, but the mundane misconfiguration that, in the wrong hands, becomes a skeleton key.
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