Anthropic's Boris Cherny: Companies need both AI experimentation and ROI focus
By
Brent D. Griffiths
Summary
Anthropic's Boris Cherny argues that while companies are right to focus on AI's return on investment (ROI), they must also allow employees room for experimentation with AI tools. He emphasizes that organizations should empower workers at all levels to discover AI-driven efficiencies, while also implementing cost controls. The article explores the tension between maximizing immediate business value from AI and fostering the kind of exploratory use that can lead to longer-term innovation and gains.
Source
Key quotes
· 3 pulledCompanies are right to focus on AI's ROI — but they still need to allow for experimentation.
Employees at all levels should be able to surface AI gains — and then control costs.
You need to balance the immediate business value with the long-term innovation that comes from exploration.
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