ChargePoint Launches Service Program to Address EV Charger Reliability Issues
By
Zachary Shahan
Summary
ChargePoint, a dominant player in the US Level 2 EV charging market, is launching a new service program to address long-standing reliability and maintenance issues that plagued its rapid expansion. The article criticizes the company for not implementing such a program years earlier, noting that the focus on growth led to neglected charger upkeep and customer frustration.
Source
bskyChargePoint Launches Service Program to Address EV Charger Reliability Issuescleantechnica.comKey quotes
· 3 pulledChargePoint (NYSE: CHPT) shot out to a huge lead in the US EV charging space.
However, its method for rapid expansion had some holes in it, and one big one led to serious problems with EV charger reliability and maintenance.
The thing is, although ChargePoint stations were in a network in some ways (you could find them all over the place via the ChargePoint app, for example, and their branding was clear on station after station)
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