Cancer Patient's Anthropic Account Disabled After Payment, Medical Data Trapped
By
marichala
A bagel you'd recommend to a friend without hedging.
Summary
A cancer patient reports that Anthropic charged her $106.60 for her Max subscription and immediately disabled her account, trapping her medical documentation inside. The 41-year-old woman with myelodysplastic syndrome that has converted to leukemia believes she was flagged because she's using shared WiFi at a Marriott hotel where she's a long-term guest. She's facing a bone marrow transplant she may not survive and needs access to her medical records stored in the account.
Key quotes
· 5 pulledOn January 16th, 2025, Anthropic charged me $106.60 for my Max subscription and disabled my account in the same moment.
I'm not a bot. I'm not running scripts. I'm not violating terms of service. I'm a 41-year-old woman with MDS (myelodysplastic syndrome) that has converted to leukemia.
I'm facing a bone marrow transplant I may not survive.
I believe I was flagged because I'm a long-term guest at a Marriott hotel using shared WiFi.
For months, Claude has been my lifeline for organizing medical documentation and treatment plans.
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