CAMERON MILNER: Telstra’s handling of national outage a lesson in how not to respond in a crisis
CAMERON MILNER: Whether it was its missing CEO or its hollow apologies to customers, Telstra’s response to its national outage shows a corporate behemoth that’s both arrogant and out of touch.
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Telstra defends response as CEO returns from leave
Telstra CFO Michael Ackland has been forced to defend the whereabouts of the telco’s CEO after the network was hit by an outage.
Telstra CEO faces the music after nationwide outage
Telstra chief executive Vicki Brady has returned to Australia and broken her silence following the company’s nationwide outage.
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Telstra has endured its worst week in a decade, after a software glitch sent the country’s biggest telco into crisis.
theage.com.au·6d agoInside Telstra's network crisis: How a software glitch triggered the company's worst week in a decade
Telstra has endured its worst week in a decade, after a software glitch sent the country’s biggest telco into crisis.
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Telstra CEO says executive bonuses to be reviewed after nationwide outage – video
Returning from annual leave, Telstra chief executive Vicki Brady has faced a barrage of questions for the first time since the company's nat
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