Why software builds must be treated as observable processes, not binary actions
By
David Wang
Summary
This article argues that software builds are commonly treated as a single binary action (success/failure) in CI/CD pipelines, but this abstraction obscures the complex underlying process. Drawing on Deming's principles, the author contends that builds should be understood as structured processes requiring observability to diagnose failures and improve efficiency. The piece critiques how CI automation hides the internal steps, dependencies, and failure modes of builds, and calls for treating the build as a process that must be instrumented and understood—especially as AI agents become more involved in software delivery.
Source
Key quotes
· 5 pulledDeming's principles transformed modern engineering and operations, by making the simple but profound observation above.
Despite being one of the most resource-intensive and business-critical parts of the delivery pipeline, the build is still commonly treated as a single action, a step that runs and produces a result.
This binary abstraction simplifies automation but obscures the underlying reality, creating a critical observability gap.
If we cannot describe the specific 'why' behind a build failure as a structured process, we (and our AI agents) are performing work we don't truly understand.
The build is no longer just something that runs—it is a process that must be understood through observability.
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