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ServiceNow and AWS Partner to Build AI Governance Architecture for Agentic AI Operations

By

Joseph F. Kovar

8d ago· 4 min readenNews

Summary

ServiceNow and AWS have formed an agreement to build a governance architecture integrating ServiceNow's AI Control Tower with Amazon Bedrock's AgentCore. This partnership aims to provide guardrails and improve agentic AI operations between the two platforms, enabling customers to better manage and control AI agents across both ecosystems. The collaboration expands ServiceNow's reach into the AWS ecosystem and opens up business mission-critical conversations for channel partners like inMorphis.

Source

bskyServiceNow and AWS Partner to Build AI Governance Architecture for Agentic AI Operationstinyurl.com

Key quotes

· 1 pulled
'If you're just doing ServiceNow, it's nothing bad, but you're constrained in a corner. But now, with AWS, which is so pervasive, we have begun conversations in some business mission-critical things,' says Sunne Kumaar, chief revenue officer at inMorphis, a ServiceNow channel partner.
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Tighter integration of ServiceNow’s AI Control Tower and Amazon’s Bedrock AgentCore helps provide the guardrails to help improve agentic AI operations between the two.

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