Disabled woman's Motability car repossessed over suspended Drive Smart programme requirements
Summary
A disabled woman, Hibah Abdi, had her Motability vehicle repossessed after failing to respond to letters requiring her to sign up to the Drive Smart programme, despite the scheme being suspended. She was initially banned from leasing another vehicle for four years, but after Disability News Service raised her case, Motability Operations partially relented and allowed her to lease another car. The article highlights the flawed implementation of the Drive Smart programme and the distress caused to vulnerable individuals.
Source
bskyDisabled woman's Motability car repossessed over suspended Drive Smart programme requirementsdisabilitynewsservice.comKey quotes
· 3 pulledA devastated disabled woman had her Motability vehicle taken away after failing to respond to letters and emails that ordered her to sign up to the flawed Drive Smart programme, even though the scheme had been suspended.
Hibah Abdi, who used the vehicle to attend vital health appointments, had to hand the car back to Motability Operations last week, and was initially banned for four years from leasing another vehicle through the scheme.
Only yesterday (Wednesday), after her case was raised by Disability News Service (DNS), did the company partially relent and allow her to lease another car through the scheme.
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