Alaska Airlines Operations Return to Normal After IT Outage Caused Systemwide Ground Stop
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Summary
Alaska Airlines reports that operations have returned to normal following a significant IT outage on October 23 that caused a systemwide ground stop for Alaska and Horizon Air flights. The airline canceled 139 Alaska flights and 35 Horizon flights on Friday, impacting nearly 50,000 passengers, with only 9 cancellations remaining by Saturday morning as recovery continues.
Key quotes
· 4 pulledAlaska Airlines' operations have returned to normal following a significant IT outage on Thursday, Oct. 23, that led to a systemwide ground stop for Alaska and Horizon Air-operated flights.
As of Saturday morning, we have canceled nine flights related to the IT outage recovery. That compares to 139 Alaska cancellations and 35 Horizon cancellations on Friday, in addition to numerous delayed flights.
Overall, the cancellations impacted the travel plans of nearly 50,000 guests.
We are deeply sorry for the disruptions this event has caused for so many of our guests.
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