Agentic Payments Are Here. SequenceShift’s Paytext Keeps the Conversation Human and the Payment Compliant
By
Nicole Willing
22h agoen
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CX TodayAgentic Payments Are Here. SequenceShift’s Paytext Keeps the Conversation Human and the Payment Compliantcxtoday.comContact centers are actively deploying artificial intelligence in routing, summarization, agent assist and real-time transcription, but one step in the customer journey has remained stubbornly difficult to modernize: the payment. For many organizations, taking a payment still means a channel switch, a script change, or a transfer, which interrupts the flow and introduces risk. And as agentic AI begins to move from proof of concept […]
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