What Running a Company with AI Agents Reveals About Invisible Labor
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Ideas powered by Invisible Machines
Summary
Investigative journalist Evan Ratliff, creator of the Shell Game podcast, conducted an experiment running a company staffed by AI agents. The article explores what this reveals about invisible labor, the gap between AI's marketed capabilities and its actual performance, and the human work required to make AI function effectively. Ratliff's experiment exposed the hidden costs, coordination challenges, and the often-unseen human effort behind AI-driven operations.
Source
UX MagazineWhat Running a Company with AI Agents Reveals About Invisible Laboruxmag.comKey quotes
· 3 pulledWhat Evan Ratliff learned from running a company staffed by AI agents and what it reveals about the work we can't see.
Season one began with an attempt at self-cloning—sending his voice AI out into the world to represent him on calls and in conversations—and became a documentary about uncanny valley in audio.
Season two went further: Ra
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