1 in 3 Americans turn to AI chatbots for health advice, KFF survey finds
By
Fenit Nirappil
Summary
Nearly 1 in 3 Americans use AI chatbots for health advice, despite disclaimers that these tools cannot dispense medical advice or diagnose conditions. A KFF survey reveals users are driven by cost, speed, and other practical considerations, while learning to navigate what information to trust and what to approach with caution.
Source
bsky1 in 3 Americans turn to AI chatbots for health advice, KFF survey findswashingtonpost.comKey quotes
· 3 pulledNearly 1 in 3 Americans have turned to the bots for health information, according to a recent survey by KFF, a nonpartisan health policy and education organization.
Chatbots fueled by artificial intelligence bear disclaimers saying they cannot dispense medical advice or diagnose conditions, but they still field millions of queries from users who are sick.
They say cost, speed and other considerations drove them to AI. They are also learning what to believe and what to take with caution.
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