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AI Salesforce Testing: Automate Org Without Scripts
Salesforce orgs are hard to test. The Lightning UI generates dynamic DOM elements with auto-generated IDs. These IDs shift after every seasonal release. Traditional selector-based scripts break constantly. And your QA team ends up spending more time fixing tests than running them.
Salesforce’s Missionforce takes the wheel on Air Force fleet management
The Air Force is now using Salesforce’s Missionforce software to help manage its $13.5 billion fleet of vehicles. The 441st Vehicle Support Chain Operations Squadron has adopted Missionforce National Security to manage 84,000 vehicles at 389 locations. The cloud-native software will replace the legacy fleet management system the Air Force has been using, the
Salesforce unveils AI commerce platform connecting shoppers, merchants, and AI agents.
Salesforce has launched Agentforce Commerce, a new platform that connects shoppers, merchants, and AI applications across business-to-consumer (B2C), business-to-business (B2B), point-of-sale, and order management channels.
Salesforce to invest USD 1 billion in Switzerland’s AI transformation
Salesforce has announced plans to invest USD 1 billion in Switzerland over the next five years to accelerate the country’s agentic AI transformation. The commitment, unveiled by Chair and CEO Marc Benioff in Geneva ahead of the AI for Good Global Summit, is intended to support the company’s local workforce, its Swiss customers and partners, and AI skills dev
Salesforce bets another $1 billion despite AI spending cratering its stock
Salesforce Inc. (CRM) said Tuesday it will invest $1 billion in Switzerland over the next five years to accelerate the country’s adoption of agentic AI, according to a Seeking Alpha report. The pledge comes as Salesforce shares trade near a two-year low, weighed down by investor doubts about whether all of its AI spending will pay off.
Salesforce security platform tapped to manage Air Force global vehicle fleet
The U.S. Air Force squadron tasked with overseeing the force’s fleet of global vehicles is now using Salesforce’s Missionforce National Security platform to manage their assets. The 441st Vehicle Support Chain Operations Squadron, located at Joint Base Langley-Eustis, Virginia, will use the IL5-authorized platform to manage its $13.5 billion fleet of over 84
Salesforce connects Slack to business data
Salesforce announced expansions to Headless 360, an architectural framework that lets AI agents interact with platforms without logging into a browser, allowing customers to access business data directly from Slack. This connects Salesforce CRM data, Tableau, Data 360 and AI agents with Slackbot via MCP servers. The MCP servers that connect Slack with these
How Salesforce is Transforming Patient Data Interoperability
Salesforce is tackling one of the healthcare industry’s most pressing needs. Its AI-powered "Agentforce for Healthcare" product suite aims to improve the interoperability of patient data and associated Electronic Health Records (EHRs).
Why Salesforce’s Headless Contentful Deal Is Bigger Than Content Management
Salesforce’s acquisition of Contentful signals a fundamental shift in how enterprises must think about content, positioning it as the operational infrastructure that powers AI-driven CX. As the boundaries between digital experience platforms, CRM systems, and contact centers intertwine, the future of customer engagement will depend on how effectively organiz
Salesforce Lands $13.5 Billion Air Force Fleet Deal as CRM Stock Seeks Turnaround Catalyst
Salesforce Inc. (CRM) has secured a high-profile contract with the US Air Force to overhaul management of its $13.5 billion vehicle fleet, a deal that underscores the software giant’s deepening push into the defense sector even as its stock wallows near 52-week lows.
Salesforce (CRM) Is Putting $1 Billion Into AI In Switzerland
Salesforce, trading at $163.32 per share, is putting a clear spotlight on international AI expansion with this new Swiss commitment. For investors following NYSE:CRM, the decision to channel $1b into agentic AI and local development in Switzerland adds another layer to understanding how the company is positioning itself globally. The stock has declined 35.6%
Salesforce Agentforce applications transform marketing workflows
Salesforce has embedded Agentforce AI agents across all its applications, fundamentally changing how marketing, sales, and service teams operate while maintaining the familiar workflows companies have relied on for years. We spoke with Amber Armstrong, Chief Marketing Officer for Agentforce Applications at Salesforce, during the Agentforce event. She explain
Why Salesforce thinks AI makes offices matter more, not less
Salesforce CEO Marc Benioff has “never worked on anything more exciting” in his career than agentic AI. The enterprise tech giant has bet big on AI agents, spending billions on its own Agentforce technologies, as well as investing in leading AI disruptors like ElevenLabs, Cohere, and Writer.
Managing Humans and AI in One Contact Center Was Theory. Salesforce Wants It Operational
Salesforce’s launch of native workforce engagement management at CCW Las Vegas was always going to trigger lots of questions. The first story was the announcement itself. This story is the one buyers can put into action. What changes when WEM becomes native to the CRM? How mature is Salesforce’s answer compared with established WEM specialists? And what happ
Salesforce CMO Annie Weinberger on the Future of Workforce Engagement at CCW 2026
Three months ago at Enterprise Connect, Salesforce launched Agentforce Contact Center and made a bold claim: native voice, digital channels, AI agents, and CRM data in a single platform. Analysts were impressed. They were also watching for one thing. The WEM piece was missing. Last week at CCW Las Vegas, Salesforce answered that. The company has launched Age
Salesforce (CRM) Lands Formula 1 Partnership To Bring Agentforce 360 To Racing Bulls
Salesforce (NYSE:CRM) and the Visa Cash App Racing Bulls Formula 1 Team announced a new global partnership centered on Salesforce's Agentforce 360 platform. The collaboration focuses on AI driven fan engagement, real time data visualization, and community features around Formula 1 operations. The agreement highlights Salesforce technology being used in a hig
HubSpot Challenges Salesforce for CRM Dominance in 2026
Salesforce's Agentforce ARR reached $1.2 billion in the quarter ended April 30, 2026, up 205% year-over-year, well above the $540 million figure widely cited in circulating 2026 CRM buying guides comparing HubSpot and Salesforce. Multiple vendor-review sites (Venture Harbour, monday.com, Digital Applied, Vantage Point) converge on a familiar trade-off for AI
Salesforce Sales Cloud Unlimited Edition - AI-heavy CRM suite for US enterprise sales teams
Salesforce Sales Cloud Unlimited Edition is the kind of software you notice even before logging in: on a sales floor in Austin, four monitors glow with its dashboards, each tile pulsing red or green as reps watch live pipeline numbers update in real time. A sales operations manager, Maria Lopez, scrolls through deal lists while talking quietly about which re
Salesforce CEO Marc Benioff Ignored 53 Emails Before This VC Founder Finally Got a Reply— Now He Says the Strategy is ‘Super Learnable’
Venture capitalist and podcaster Harry Stebbings secured Salesforce Inc. (NYSE:CRM) CEO Marc Benioff as a 20VC podcast guest by sending him 53 weekly cold emails, turning relentless outreach into a case study in how persistence can open doors to the world’s most powerful executives.
AI Token Costs Hit 30% of Employee Salaries; Salesforce, Microsoft Radically Shift Survival Strategies
As AI agent adoption accelerates, enterprises are facing a surge in token costs that has reached a critical threshold. Semiconductor research firm SemiAnalysis revealed that its internal large language model token expenses now amount to 30% of total employee salaries. In response, Salesforce has introduced an outcome-based billing model that charges only whe