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What to do when a wireless connection won't wake up
Q: I am looking at a second or separate external hard drive for my desktop PC. What do you recommend that I look for? A: External hard drives have really come down in price in recent years. You can easily find drives with abundant amounts of storage for well under $100 on popular shopping sites like Amazon. I would look for a drive that is between 1TB and 2T
What to do when Google Chrome becomes your default PDF reader
Q: Whenever I download a PDF from my web browser it doesn't open up in Adobe Reader as I would like. Instead, it opens up in Google Chrome like a webpage. How can I change this so that the PDF files open in Adobe Reader? A: PDF files can be managed by a number of different applications, including Google Chrome. Chrome seems to like to take over the viewing o
Helpline: You've got options when it's time to get rid of your computer
Jay Lee answers reader questions about technology, including AT&T Antivirus Plus and computer donations.
Helpline: How to put a stop to those Chrome notification ads
Jay Lee answers reader questions about Microsoft Word and pop-up ads in Google Chrome.