Big Data Discourses| Deceptive Stories About Scale: Digital Technology, Public Services, and the Promise of Efficiency
“Blitzscaling”—the language and practice of rapidly scaling technology companies—can have significant consequences when pursued in public service delivery. From 2016 until it went bankrupt in 2023, health-tech start-up Babylon Health introduced discourses and practices of scaling to the United Kingdom’s National Health Service (NHS). While the company promis
International Journal of Communication5mo ago