Visa integrates payment network with ChatGPT to enable AI-powered autonomous shopping
By
Barbara Ortutay, Ken Sweet
Fresh out the oven, still warm. Top of the tray.
Summary
Visa has embedded its payment network into ChatGPT, enabling the AI chatbot to independently shop and complete transactions on behalf of users at any merchant that accepts Visa. This partnership combines OpenAI's decision-making technology with Visa's secure payment infrastructure, allowing AI agents to handle purchases from groceries to plane tickets. Visa plans to implement safeguards like spending limits to address concerns about overspending and unauthorized purchases. The move signals a shift toward AI agents handling financial transactions, with Mastercard also developing similar AI-shopping features.
Key quotes
· 3 pulledBetting that people will soon grow more comfortable having artificial intelligence agents shop for groceries, plane tickets or diapers on their behalf, payments giant Visa said Wednesday that it has embedded its payment network inside of ChatGPT
It means AI agents can not only recommend products but complete the purchase on the user's behalf at potentially any merchant that accepts Visa
Visa plans to implement safeguards like spending limits to address concerns about overspending and unauthorized purchases
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